When setting up an OutLook email account for a website hosted on a dedicated server running the Plesk control panel, folow these steps:
1) In the YOUR NAME field enter your name as your would like it to appear in the "from" section of emails.
2) In the EMAIL ADDRESS field enter your email address (for example: me@mydomain.com)
3) My incoming mail server is a [POP3] server.
4) Incoming Mail server is your domain name (for example: mydomain.com )
5) Outgoing mail: it is recommended that you enter the SMTP settings that your ISP gave you. As an alternative, you can instead enter your domain name in this field.
6) LOG ON INFORMATION:
USERNAME is your full email address (for example: me@mydomain.com)
Enter the password you have chosen when you setup the email account in Cpanel or Plesk.
Make sure "log on with secure password authentication" is NOT checked.
7) Click NEXT and then FINISHED
8) Click MORE SETTINGS then OUTGOING SERVER tab.
9) If you are using your ISP as your outgoing (SMTP) server (see above) contact your ISP for the settings of this tab.
10) If you are using your domain as your outgoing (SMTP) server (see above) make sure that "MY SERVER REQUIRES AUTHENTICATION" is checked.
USE SAME SETTINGS AS...should be checked
11) click OK
If you run into any difficulties or require assistance please enter a technical support ticket via the myPingPipe client area and our next available support representative will respond.